Our party will not dine at this establishment again. It is clear that Sushi Palace places a higher value on customers that generate more revenue and does not prioritize the experience of smaller parties. Our party was nothing but respectful to the management throughout our meal, but this respect was certainly not reciprocated to us. She continued to discuss our party with other employees and point at our table until we settled the bill and left. Needless to say, the meals of all restaurant patrons were affected by the owner's lack of control of her temper and severe lack of professionalism. As if this weren't already enough, she then halted the meal of the party of 18 to ask them to corroborate her story to our party of 5 (and ended up disturbing their meal as well). These insults centered around the idea that we were too young to be questioning her service and that we didn't understand the food service industry. The owner then quickly lost her temper (in front of a full restaurant) and delivered insults to our table. The owner then said loudly to the larger party that we were getting ready to leave and that they could have our space shortly.įollowing our final course, we asked to speak with the owner before leaving to convey that we did not feel valued as customers. We continued eating our food and put in our orders for our final course. She quickly came back to ask us if we were ready to leave (which we were not). She then loudly apologized to that table for their inconvenience and said not a word to us. The owner then prepared seating for a table of just 12 and squeezed the entire of party of 18 into that space. We then moved our own chairs, jackets, and belongings to the new table. She went ahead and moved our tables before we had a chance to respond, leaving half of our party sitting stranded in the middle of the dining room without a table. She did not ask us if this was OK, nor did she apologize for the inconvenience. While we were in the middle of our meal, the owner arrived abruptly at our table and said that she was moving our table in order to accommodate a larger party of 18 that had just arrived. the food was acceptable and the waitstaff was reasonably attentive. Our party of 5 was enjoying our meal at first before we were rudely interrupted (and later insulted) by a woman who identified herself as the owner. Tonight at Sushi Palace, I had the most appalling food service experience in recent memory. Restaurants for Special Occasions in Edison.Asian Restaurants for Families in Edison. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near (EWR) Newark Liberty Intl Airport.Hotels near New Jersey Convention & Exposition Center.Hotels near Thomas Edison Center at Menlo Park.
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